Refund Policy

EXCHANGE POLICY:

We strive to ensure customer satisfaction, and while we do not offer returns, we do provide an exchange option. We offer more than just size exchanges, you can also exchange your purchase for any other product from our website, ensuring a seamless and customer-centric experience.

If you wish to exchange a product, please note the following terms:

• The customer is responsible for couriering the product back to us. Shipping costs for returning the item must be borne by the customer.
• Once we receive and inspect the returned product, we will process the exchange.
• We will cover the shipping charges for the new product being sent in exchange.

To initiate an exchange, please contact us via WhatsApp at 9711967857, and we will provide you with the return address and further instructions.

 

Please Note - Any claims for exchange / returns other than size issues need to have an unboxing video recorded to follow a smooth procedure. 

Time Frame - To be eligible for an exchange, please return the unused, unwashed product with tags intact within 7 days of its delivery.

Under what conditions can I return/replace my products?

  • Wrong product delivered
  • Damaged product delivered – Physical damage/ tampered product or packaging
  • Incomplete order – missing products

Under what conditions will the return/replacement request will not be accepted?

  • Opened/ used/ altered products.
  • Original packaging (tags, labels, etc.) missing.
  • The return/ replacement request is generated after 7 days from the date of delivery.
  • The damaged/ missing product is reported after 2 days from the date of delivery.

For further details or concerns please email us at babyamour.in@gmail.com or whatsapp us at +91 9711967857

Return/Refund/Cancellation

We do not offer refund for returned items. Instead, we provide store credits for the returned products, which you can use for future purchases. These store credits are valid for 6 months from the date of issue.

For further details or concerns please email us at babyamour.in@gmail.com or whatsapp us at +91 9711967857